Refund policy

We hope you love your Eulalia pieces, but if something isn’t quite right, we’re here to help.

• Returns and exchanges are accepted within 7 days of receiving your order.
  
• Items must be in their original condition, unworn, unwashed, and with all tags still attached.
  
• Please make sure to try on items with care to ensure eligibility for return or exchange.
  
• To initiate a return or exchange, kindly contact us with your order number and reason for the return. Once approved, we’ll guide you through the next steps.

Please note: Shipping fees for returns or exchanges are the responsibility of the customer unless the item received was incorrect or damaged.

During Flash Sales (including Black Friday): No refunds or exchanges are accepted after the courier has left with your order.

Thank you for supporting a small, growing brand. We appreciate you!